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24/7 Service

Customer service and satisfaction are key for our company that’s why we are 24/7 with you to provide you with assistance.

Here are some of the benefits of being a Sinai Grand Casino customer.

  • Free shuttle for active players
  • Free transportation from your hotel to the Casino if you’re already an active player.
  • Free Transportation to the Airport for active and regular guests.
  • Hotel reservation and special rate for regular guests.
  • 5* free hotel for VIP’s
  • Marketing benefits for VIP’s
  • 24/7 hotline to answer all your questions or manage your requests related to the Casino, hotel or transportation.
  • Food complementary for active players based on action.
  • Soft drinks for free.
  • Cigarettes given away for good active players.
  • 2 first Alcoholic drinks free for players.
  • Cigars humidor.

 You don’t want to waste time, or be harassed by taxi Drivers, please find out our limo company pricing:

DestinationPrice in US Dollars
Old Market$12
Naama Bay$8
Coral Bay$15
El Montazah$12

For More information, please contact our hotline. 


  • Kristina
    Posted January 21, 2024 at 12:03 am

    What currency do we play with as dollars are hard to get
    Do we have to take dollars with us

    • Post Author
      Posted January 21, 2024 at 10:22 am

      We are using US dollars by Law, if you have other currency, we can change it but we don’t accept Egyptian pounds and Russian rubles.

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